At Chingu, we are dedicated to delivering your educational resources and books as quickly and efficiently as possible. Below you will find details regarding our shipping processing and delivery estimates.

 

1. Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on Sundays or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery delays can occasionally occur.

• Standard Shipping (India): 5-7 business days.
• Expedited Shipping: 2-3 business days.

 

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

4. Customs, Duties and Taxes

Chingu is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

5. Damages

Chingu is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. You may also contact our support team for assistance in resolving the issue.

 

6. International Shipping Policy

We currently ship primarily within India. For international orders, please contact us directly for a custom shipping quote.